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We don't expect you to know everything there is about a Fireplace. That's our job, right?
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In the Hearth, Patio, BBQ industry there’s a lot to know about a lot of things. We pride ourselves in being the leaders in knowledge, information, and industry standards in the PNW. That being said, there is still important information for you to know as a homeowner to operate your appliance, and some tips and tricks in the trade that we’d like to share!

What should I do if I smell gas? If you smell gas, the following information is instructions from Avista’s website: Don’t do anything that could create a spark. Smoking, matches, turning electrical switches on or off, even using the telephone could start a fire. Evacuate everyone from the area, and keep others away. Call 911 and Avista at (800) 227-9187 from a neighbor’s home. Stay away from your home or building until Avista says it is safe. Never try to fix a damaged natural gas line or restrict gas flow in any way. Avista needs to inspect the line.

Can I operate my gas fireplace, stove, or insert during a power outage? Generally speaking, YES! You can operate your gas fireplace, insert, or freestanding stove during a power outage – depending on how your unit ignites or turns on. Many new units have a battery back up so that the ignitor or burner will spark if the power is out. You can read your owner’s manual for more information on your specific fireplace.

What should I do if I smell gas? If you smell gas, the following information is instructions from Avista’s website: Don’t do anything that could create a spark. Smoking, matches, turning electrical switches on or off, even using the telephone could start a fire. Evacuate everyone from the area, and keep others away. Call 911 and Avista at (800) 227-9187 from a neighbor’s home. Stay away from your home or building until Avista says it is safe. Never try to fix a damaged natural gas line or restrict gas flow in any way. Avista needs to inspect the line.

What should I do if I smell gas? If you smell gas, the following information is instructions from Avista’s website: Don’t do anything that could create a spark. Smoking, matches, turning electrical switches on or off, even using the telephone could start a fire. Evacuate everyone from the area, and keep others away. Call 911 and Avista at (800) 227-9187 from a neighbor’s home. Stay away from your home or building until Avista says it is safe. Never try to fix a damaged natural gas line or restrict gas flow in any way. Avista needs to inspect the line.

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