Service Description

WHEN YOU SCHEDULE A RESERVED TIME, YOU ARE SCHEDULING AN ARRIVAL WINDOW. MORNING TIME SPOTS ARE AN ARRIVAL BETWEEN 8AM - 12 NOON. AFTERNOON TIME SPOTS ARE AN ARRIVAL BETWEEN 12 NOON - 4PM. WE WILL CALL 1-2 DAYS PRIOR TO YOUR APPOINTMENT TO CONFIRM YOUR SCHEDULED ARRIVAL WINDOW. THE SERVICE TECHNICIAN WILL CALL YOU ON THE WAY TO YOUR HOME ON THE DAY OF SERVICE ABOUT 30-60 MINUTES AHEAD OF ARRIVAL. **This service can only be scheduled for a PREPAID PREVENTATIVE MAINTENANCE Gas or Pellet Fireplace, Insert or Freestanding Stove which Falco's has Previously Serviced. If you are unsure if you have a Preventative Maintenance Plan with Falcos, please call us at 509-926-8911 to schedule. Our service technician will complete the full service check and cleaning and provide you with a report of the findings.

Cancelation Policy

To cancel or reschedule, please call us at (509) 926-8911 at least 24 hours in advance. Failure to do so may result in the loss of your booking deposit (if applicable).

Contact Details